If your card is lost or stolen, lock or report it stolen on the Park City Mobile App.
Manage Your Cards from your Park City Mobile App
Once you have the mobile app installed on your smart phone you can temporarily lock your cards, report stolen cards, and set up alerts.
- On your home screen, choose Card Controls
- The cards you have available will show on the main screen
- Individually go through each card and set alerts, temporarily lock, or report lost or stolen
If you don’t have the app yet, it’s important that you call right now!
Debit Cards
Having an issue with your card? We know that being able to reach someone at any time of day is important. That’s why you can call and talk to a real person 24/7 to find out issues with your card such as if it was declined or did not work, verify activity, or remove a block. If you need card assistance you can call (866) 508-2693 at any time to speak to a representative.
Report a lost or stolen Park City Credit Union debit card by calling (800) 383-8000.
The above numbers may be used at any time, day or night. If you prefer, you may also contact any Park City Credit Union office if you’re reporting your card lost or stolen during regular business hours.
Credit Cards
Report a lost or stolen Park City Credit Union credit card by calling (715) 536-8351.
If you are calling about a credit card after our business hours reference the ‘Manage Your Cards’ feature above.
