Since 2009, Val Mindak has served as Park City’s CEO and President, leading the credit union’s mission of “helping members fulfill their dreams while serving our communities.” Her commitment to serving employees and nearly 20,000 members with excellence has been the driving force behind Park City’s recognition as the Mid-Size Business of the Year for two years running.
A financial services veteran, Val gained 23 years of experience as the Chief Operating Officer of Connexus Credit Union in Madison, WI. During her tenure at CCU, she furthered her professional education by studying at Wharton, Darden, and Cornell Universities, ultimately achieving the credit union industry’s top designation, Certified Chief Executive Officer, in 2004.
In addition to her role as an Executive Member of the Wisconsin Credit Union League’s board of directors, Val also serves as the Chair of the Governmental Affairs Committee, where she represents the interests of Wisconsin Credit Unions statewide. Most resently, Val has been appointed to the Federal Reserve Bank of Minneapolis advisory council, where she provides perspective from the perspective of thrifts, credit unions and banks in the Ninth District. Her example of service also extends beyond her work with credit unions, as evidenced by her involvement with Ascension Hospitals, the Merrill Chamber of Commerce, Good Samaritan Foundation Board, and Merrill Rotary.
From professional pursuits to personal endeavors, one quality that distinguishes Val is her willingness to embrace sentimentality towards her members and friends. As she pours herself into serving her community, she cherishes anytime someone remembers her as fondly as she remembers them, and she has kept every note, card, gift, badge, and letter that she’s ever received.
As Chief Operating Officer (COO), Jack Mikunda is responsible for taking Park City’s mission and making it a reality. By overseeing the day-to-day operations of the credit union’s retail, lending, and collections departments, he works to ensure every aspect of a member’s banking experience demonstrates the company’s commitment to personable, professional service.
After beginning his financial career with Thorp Finance in 1981, Jack brought his lending and collections experience to the Park City team in October of 1983. Since that time, he has worked as a Loan Officer, Collector, and an Underwriter. The experience gained in those roles prepared Jack for his successful advancement to supervisory roles that include Branch Manager, VP of Information Technology, EVP of Lending/Collections, and currently, COO.
Outside of the office, Jack likes to spend his downtime traveling, camping, and boating with his wife. They also enjoy visiting with their sons. As an active member of his community for more than 30 years, Jack has served on virtually every community committee, taking leadership roles that included his term as President of Somo Fish and Game Club. Based on his role as the founding President of the Tomahawk Optimist Club, it should come as no surprise that Jack lives by the motto “Every day’s a holiday, and every meal’s a picnic.”
With decades of financial industry experience under his belt, Jack continues to be driven by a deep sense of gratitude. He understands that members are a vital part of a successful credit union, and he is thankful for every Park City member who allows his team to serve them.
As the Chief Retail Officer, Melissa ensures member service standards are followed at each Park City branch and across every delivery channel. Approaching day-to-day situations with an optimistic, glass-half-full mindset allows her to create a positive credit union experience for employees and members alike.
Since joining Park City as the Vice President of Marketing and Business Development in April of 2012, Melissa has demonstrated the ability to not only set ambitious goals for herself and her team but to exceed those goals.
Working in the financial services industry for more than 15 years as a Personal Banker and a Branch Manager has given Melissa valuable knowledge and insight. Her experience as a Certified Master COACH has helped her effectively communicate that knowledge to her teams.
Through various credit union initiatives and service projects, Melissa encourages her fellow Park City team members to become personally involved with the improvement of their communities. While these endeavors may require hard work, they give her the opportunity to apply one of her favorite quotes: “Be grateful for all the obstacles in your life. They have strengthened you as you continue with your journey.”
Based on her previous involvement with Lincoln County Partners in Education (PIE) and the Tomahawk Optimist Club, Melissa’s positivity can be seen in her personal pursuits as well. Whether she’s exploring Wisconsin on short weekend trips with her family, or simply showing her fun-loving footwear preferences (“Life’s too short for boring socks.”), Melissa consistently sets an example of finding joy in life’s smallest details.
What defines Park City?
As Vice President of Human Resources and Administration, Janet Schreiber understands the importance of having a great management team, treating co-workers as respected family members, and recognizing employee strengths by providing opportunities for growth.
Her day-to-day responsibilities involve the development, implementation, and management of HR policies for the credit union. She has a primary focus on wage and salary administration, performance appraisal programs, and employee relations. Working closely with the CEO, Janet keeps a steady eye on the credit union’s strategic plan, ensuring the company complies with the latest state and federal regulations and is offering a wonderful work environment for staff.
Starting as the Executive Assistant, she advanced to the position of Human Resources Manager before accepting her current role. With a strong business background in accounts payable, accounts receivable, and customer service, Janet bolstered her expertise by studying courses in human resources and development through the Society for Human Resource Management.
Along with her husband, Janet enjoys camping, bonfires, and spending quality time with friends and family, including their daughters. When Janet finds time to relax, she enjoys shopping, card stamping, collecting country décor, and interior decorating.
For inspiration and motivation, Janet draws on the wisdom of her two favorite quotes: “Nothing is impossible – the word itself says I’m possible,” and “You are stronger than you seem, braver than you believe, and smarter than you think.”
Becky Jaecks doesn’t sweat the small stuff. At the same time, the Branch Manager for the Tomahawk office pushes herself and others to move outside of their comfort zone. Under her leadership and direction, she leads the branch to meet service and operational goals while building strong membership relationships.
Becky joined Park City Credit Union in 2013 as an MSR Supervisor and later served as a Financial Resource Manager. At her previous employer, she spent 27 years in business operations where she honed her skills in on how to build customer confidence and loyalty while driving sales and profits.
On the weekends, you can find Becky in her garden, antiquing with her husband, or enjoying her familys’ company.
Becky credits her personal and professional success to having a positive attitude. She thinks Robert Brault said it best: “Enjoy the little things, for one day you may look back and realize they were the big things.”
As Branch Manager, Stephanie Greeneway oversees many things, such as deposit and loan growth, controlling expenses, staff development and business partnerships. Fast-paced and down-to-earth, she leads the Minocqua branch to be as creative, fun and inspiring as it can be.
For Stephanie, member satisfaction is always top of mind. She began her career at Park City Credit Union as a Member Service Representative and would later become an MSR Supervisor. Earlier, Stephanie worked 22 years for one of the leading producers of coated papers in North America, NewPage Corp., which later consolidated into Stora Enso.
Stephanie and her husband share a great love for the outdoors, including fishing, camping and snowmobiling. She volunteers as Treasurer for the Northern Hornshoe Trails Snowmobile Club and is an ambassador to the Minocqua Area Chamber of Commerce.
She keeps life in check with a favorite quote: “Man did not weave the web of life; he is merely a strand in it. Whatever he does to the web, he does to himself.”
As the Branch Manager of Park City’s Rhinelander location, Melinda Schultz understands how important it is to create a welcoming and positive banking experience for the credit union’s members and staff alike.
Before joining the Park City team in September of 2017, Melinda served members at Prospera Credit Union for more than 15 years. During that time, she gained valuable experience in roles that include Supervisor, Relationship Manager, Internal Operations Specialist, and Senior Processor. Melinda’s wide range of responsibilities helped her gain the knowledge and understanding that allow her to manage branch operations with confidence.
When she’s not working, Melinda enjoys spending time with her husband and their fur babies. With hobbies that include skiing, camping, kayaking, canoeing, and traveling, it’s easy to see why Melinda lists her favorite quote as, “Be running when the sand runs out.”
As a Call Center Manager, Jeremy Essex knows the importance of making good impressions and providing high-quality support for members of Park City Credit Union. Overseeing the Park City Call Center involves managing his department’s goals and expectations, along with looking for opportunities to assist other teams within the organization.
After working with West Corporation for more than ten years, Jeremy joined the Park City family in August of 2017. He brought a versatile skill set that ranges from staff coaching and monitoring to reporting and implementing new policies and procedures. Over the course of his career, Jeremy has been recognized for his professional achievements, earning STAR and COIN awards.
Jeremy enjoys spending his free time experiencing all that Wisconsin’s great outdoors has to offer—specifically while hunting, fishing, and camping. When he’s not serving his community by leading a Cub Scout troop, he enjoys playing metal music with his band. While they enjoy performing at various charity shows like Metal for Mutts, one of his band’s greatest moments was opening for the multi-platinum selling rock band, Candlebox at the Q & Z Expo Center in Ringle, WI.
With her personal motto of “Do the thing that scares you the most,” Danielle Green believes in facing challenges head-on. This sense of purpose serves her well in her role as the Branch Manager at Park City Credit Union’s headquarters in Merrill. Whether leading her team, helping launch a new branch office or finding new ways to meet the needs of members, Danielle approaches each opportunity with confidence.
Danielle joined Park City in February 2014 and has served in the roles of Business Development Coordinator, Marketing Strategist and Project Coordinator. Prior to joining, she was a Social Media Manager at EatStreet, the national online and mobile food ordering service.
In addition to her in-branch responsibilities, Danielle has participated in the Wisconsin Innovation Group, a collaborative program designed to help financial professionals uncover innovative ways to better serve credit union members throughout the state. She is also dedicated to teaching young people how to succeed as a Junior Achievement volunteer.
When she’s not at work, Danielle enjoys spending time with her family. If she needs a little time to herself, you might find her out for a run or curled up with a good book.
Danielle holds a master’s degree in business administration from Viterbo University and a bachelor’s degree in mass communications from the University of Wisconsin – Eau Claire.
As a Business Development Manager, Sarah Sturm focuses on establishing new relationships and strengthening existing partnerships with local businesses and organizations. By effectively communicating the benefits of credit union membership and Park City’s ongoing commitment to the surrounding community, Sarah plays a pivotal role in shaping the success not only of the credit union but the entire Northwoods area.
A graduate of the University of Wisconsin-La Crosse, Sarah earned her Bachelor of Science degree in Communication Studies with a concentration in Organizational and Professional Communication. After graduation, she began her career as a marketing coordinator for a La Crosse-based real estate company and eventually transitioned to work with a regional marketing company that specialized in generating opportunities for small businesses. Over the course of her career, Sarah has refined her ability to connect with business owners and customers alike, a skill that has served her well since joining the Park City team in March 2018.
When she’s not at work, Sarah enjoys spending time with her husband and fur baby, as well as other family and friends. When it comes to finding ways to unwind, Sarah occasionally heads outside for some fishing, hiking, or camping; but she’s just as likely to stay inside and spend the day drawing, painting, or reading one of her favorite books from the popular Miss Peregrine’s Home for Peculiar Children series.
In addition to her personal pursuits, Sarah consistently looks for opportunities to get involved with her local community. Her experience includes volunteer positions with the La Crosse Area Chamber of Commerce, Habitat for Humanity, and the Gundersen Medical Foundation. Since coming to Merrill, she has become a member of the local Optimist Club and the Merrill Chamber of Commerce.
What defines Park City?
Susan Klun understands what it means to care for people. A mother of two and a grandmother of five, she prides herself on her ability to see the good in every situation and every person. As a Branch Lead of Park City’s County Market location, her willingness to see any glass as half full enables her to create a welcoming credit union environment for the tellers and members of her branch.
After graduating from high school, Susan attended college where she majored in Business Management. She then balanced a busy family life with working in various roles within the foodservice industry. Her professional experience allowed her to develop excellent customer service skills while learning to how to successfully manage a team—skills that have served her well since joining Park City in March of 2018.
Susan enjoys quiet activities like fishing and gardening. She also lists sewing, knitting, and crocheting among her hobbies. When asked to share a favorite quote or personal motto, Susan’s natural optimism surfaced once again as she shared her favorite saying, “You must hear ‘no’ before you can get a ‘yes.’”
With more than 20 years of experience in the financial services industry, Sidney Ring knows what it takes for a credit union to be successful. As Park City’s Assistant Vice President of Retail Success, she uses her extensive knowledge and experience to lead the Retail Training Department, which provides training and development for all of PCCU’s branch positions.
Prior to becoming part of the Park City team in November of 2012, Sidney spent 13 years as an assistant manager for a finance company. This experience allowed her to hit the ground running when she came to Park City as the Rhinelander Branch Manager, a position she held for five years. As the Assistant Vice President of Retail Success, Sidney combines her love of customer service with her knack for helping her fellow team members excel in their respective roles.
In keeping with her motto of “always give 110%,” Sidney’s commitment to improving the lives of others extends beyond her professional work at Park City. She also finds time to give back to her community by serving in a variety of volunteer roles, including Treasurer for Rhinelander Partners in Education, Treasurer for Lakeview Cottages Condominiums, and Deputy Clerk for the Town of Pelican.
When she’s not at work or volunteering, Sidney spends time with her husband and two children. The entire family enjoys heading to the beach for some fun in the sun, but if they can’t make it to a beach, Sidney is just as happy to spend time at a lake, a pond, or a river—anywhere she can get out on the water and relax.
Julia Busterud joined Park City Credit Union in August 1999 as a Teller and Loan Clerk. Now a Loan Officer, Julia specializes in real estate mortgages and is also a back-up consumer lender.
Home life keeps Julia busy with her fun family! For fun, Julia puts her energy into yoga, meditation, swimming and bowling with her friends.
If you know Julia, you know she is a collector of powerful quotes from many people from Dogen Zenji to Albert Einstein. However, her favorite is from Confucius, “Wheresoever you go, go with all your heart.” That sums up Julia very well!
Heather Nieds has taken great pride in serving members of the Park City Credit Union. Since joining the staff in June of 2015, she has taken on many duties. This included reviewing loans for the MFR staff, volunteering in the community, mortgage lending regulation and business relationship development.
Coming from a background in childcare, Heather’s goal is to always take the time to answer any questions and to help educate the members on their mortgage options. Personal care is her specialty.
Heather likes spending time with her family, taking walks to clear her mind and reading a good book.
Valarie enjoys finding the fun in her role as a Mortgage Loan Officer at Park City Credit Union. Her role focuses on building relationships with members and offering real estate, business and commercial loans. And she’s been building those relationships at Park City since 1987.
During her time with the credit union, Valarie has demonstrated her well-rounded skill set by serving as a Branch Manager and a Consumer Loan Officer.
When spending family time with her family, Valarie loves connecting with nature and exploring the great outdoors. She also enjoys card making, scrapbooking and baking – especially around the holidays. Valarie stays active in her community by participating in the Lakeland Sharing Foundation, United Methodist of the Pines, Junior Achievement and the Lakeland Rotary Club, where she served as Rotary President from 2005-2006.
In addition to being a licensed insurance agent in Wisconsin, Valarie has been recognized with several special awards. Her accomplishments include being named Rotary District 6220 Unsung Hero 2004-2005 and receiving a Certificate of Service Award for Community Service in 2009.
Erica Curby joined the Park City family in February of 2015. Wherever she is needed, Erica is always there to help and is a great team player. As a Mortgage Officer, she handles new accounts, loans, mortgages and teller services when needed. Erica’s office is always busy serving the members of our Rhinelander community.
Erica’s Associates degree in Business and Management came in handy right out of school when she worked as a teller for 4 years before joining the Park City family.
Ask Erica what she likes to do with her family and she lists playing in the great outdoors camping and riding motorcycles as her two top favorites.
Lynda Gomben is one of those outgoing employees who greet you at Park City Credit Union. A Member Financial Representative with more than 40 years of experience, Lynda infuses every interaction with her signature friendliness and care.
For Lynda, a positive member experience is always the goal. Her previous roles at Park City were with the Member Services Representative team, where she served as an MSR Supervisor. Before joining Park City, Lynda worked inside a Bank Note Department at a local bank. From the very start of her career in financial services, she has been known for her winning personality and welcoming interactions with people.
When she’s not serving the members of Park City, Lynda likes to spend time relaxing with her husband. She also volunteers as the financial secretary at her church.
In keeping with her commitment to better the lives and experiences of everyone she encounters, Lynda lists “hiring Park City employees who have gone on to top jobs” as her greatest career accomplishment. With her warm smile and welcoming demeanor, Lynda is a shining example of what makes Park City such a special place.
Anne Carstensen cares deeply about family well-being and aims to build long-term loyal member relationships at Park City Credit Union. She works to identify and find financial solutions across all life stages for all our members.
She joined Park City in 2014 as a Member Service Representative. Prior to Park City, Anne worked her way up from a clerk to management at My Feed Store in Tomahawk, from 1997 to 2014. It was there where she learned how to connect with people and to make a positive difference in their day.
Anne and her husband have two sons. She’s not one who keeps still for very long, as she enjoys biking, kayaking and gardening. In the evening, she likes to curl up with a good Stephen King novel. Anne is also known to be a chocoholic! In fact, as a child she would steal chocolate out of her sister’s Advent calendar.
Anne attended professional school in her home country of Germany.
As a Member Financial Representative, Ann works hard to ensure every credit union member feels valued and appreciated. Whether she’s helping someone open a new account, apply for a loan, or learn the benefits of online banking, Ann’s welcoming personality and financial expertise combine to make the Park City experience something special.
When she joined the Park City team in October of 2015, Ann brought more than 27 years of customer service and accounting experience gained during her career with Eastbay. Her experience serves her well at Park City, as she is able to identify member needs and determine the best solutions with ease.
Ann’s caring ways extend beyond the workplace to her home, where she enjoys tending to her flower garden and houseplants, as well as cooking and baking for her family. When she’s not busy taking care of others, Ann has been known to spend the day shopping for antiques or reading classic books like her favorite, Jane Eyre by Charlotte Bronte.
As a member financial representative, Collin Kaiser understands that personal relationships are at the center of every successful member interaction. Whether he’s opening new accounts, taking loan applications, or presenting one of Park City’s innovative financial programs, Collin demonstrates a consistent focus on tailoring solutions to members’ individual needs.
Before joining the Park City team in October 2018, he spent more than a decade refining his customer service skills in the food and beverage industry. As a server and bartender, he not only learned how to deliver exactly what people asked for, but also how to anticipate their needs and personalize their experience. These skills have allowed him to provide the exceptional level of service that sets PCCU apart from other financial institutions.
When he’s not creating welcoming experiences for members at his Park City branch, Collin likes to unwind by playing video games, shooting pool, or reading a novel by Dan Abnett, his favorite author. With hobbies that include cooking, hunting, and fishing, he splits his downtime between the kitchen and the great outdoors. When asked about his cooking skills, Collin proudly responded that he can cook minute rice in only 59 seconds.
Personal service, attention to detail, and a winning sense of humor—these are just a few of the qualities that help make Collin such a valuable part of the team here at Park City Credit Union.
Friendly. A place where you’re treated like family
Jenny Jorgensen, Member Financial Representative
As a member financial representative, Jenny Jorgensen knows that friendly service and personalized support are two of the keys to Park City’s success. Whether she’s answering a question for a prospective member or sharing details about one of our credit union’s innovative financial programs, her commitment to member satisfaction shines through.
After graduating from Rhinelander High School, Jenny earned her certification in credit and life insurance and spent several years running her own business in Montana. Eventually, she moved back to the Rhinelander area to work in the financial services industry—joining Park City Credit Union in February 2020. With her professional background in financial services and business ownership, Jenny is uniquely qualified to assist Park City members with everything from personal accounts to business finance.
When she’s not at work, Jenny enjoys spending time outside, where her favorite activities include fishing, camping, and gathering around a campfire with her friends and family. As a self-professed dog lover who lists Where the Red Fern Grows as her favorite book, it should come as no surprise that she also likes to spend time playing with her 6-month old pup.
Always ready to learn, Jenny sums up her approach to life with a quote from Albert Einstein, which says: “A person who never made a mistake never tried anything new.” Her enthusiasm and eagerness to learn from every experience make Jenny a valuable member of the Park City Credit Union team.
Tricia Fox has made a career out of helping people build stronger financial futures. As a Member Financial Representative at Park City Credit Union, she brings reassuring professionalism to every member interaction. Whether she’s sharing the benefits of credit union membership with a new member or helping a longtime member find the best installment loan for their financing needs, Tricia’s friendly confidence sets them at ease.
Before joining Park City in March of 2019, Tricia spent more than 25 years working in various roles within the banking industry. After starting in deposit services, she expanded her skill set by gaining experience in lending and compliance as well. With such a broad base of banking knowledge and experience, Tricia has been a valuable addition to the PCCU team.
While her professional career has been focused solely on financial services, Tricia’s personal pursuits are far more varied. She enjoys spending time with her family and her pup. She also enjoys getting out on the open water for a little boating fun. And while she enjoys kicking back and relaxing, Tricia enjoys a little friendly competition as well. Her competitive streak usually shows itself during a hard-fought game of Scrabble, but it also helped her win a bow drill competition at an Escape the Woods outdoor survival training event by Creek Stewart.
Serving Park City members, playing board games, or creating memories with her family, whatever Tricia does, she gives it all she’s got and believes in living by the personal motto of “Do it from the heart or not at all.”
Olivia Jones has spent her entire career working for credit unions, and she wouldn’t have it any other way. As a Park City Member Financial Representative, she enjoys using her experience to build relationships with members, identify their unique financial needs, and find the right products and programs to meet those needs.
After graduating from high school, Olivia began her financial career as a credit union Member Service Representative. While gaining valuable customer service experience, she expanded her professional skillset by earning her Certificate in Business Administration as well. Her combination of knowledge and experience prepared her to join the PCCU team as a Member Service Representative in September 2018.
Olivia’s favorite quote is “Be the change you wish to see in the world,” which comes as no surprise when you consider the fact that she and her husband stay actively involved in their community and their church.
When she’s not working or participating in community events, Olivia likes to spend time with her husband, and their cat and two dogs. During her downtime, the couple enjoys hiking with their dogs and maintaining their small homestead that includes 12 chickens and two turkeys. Olivia also has a creative side that she likes to indulge by drawing, making jewelry, and customizing t-shirts.
As a Member Financial Representative, Amber Mikunda helps create the knowledgeable and welcoming environment that makes Park City special. From new members opening an account for the first time to long-time members searching for ways to finance major purchases, Amber goes out of her way to make sure every member finds the financial solution they need and feels the personal service they deserve.
Amber started her professional career by working as a Certified Nursing Assistant (CNA) for four years. While transitioning from the medical field to financial services may not seem like a traditional career path, Amber credits her CNA experience with showing her how to connect with people in a kind, compassionate manner—a skill that earned her a Daisy Award in recognition of her incredible work. Now, as a member of the Park City team, she continues her commitment to personal service by helping members find practical solutions for their financial needs.
Outside of work, Amber loves to spend time with her husband and their five-year-old cat. She also likes to balance high-energy hobbies of boating and riding UTVs with laid-back activities like reading and watching her favorite shows. She enjoys books by Nicholas Sparks, and as a self-professed superfan of Grey’s Anatomy, Amber is proud to have seen every one of the show’s 363 episodes.
When you join the Park City family of employees, you feel right at home! With a friendly workplace environment that highlights your talents, the fun atmosphere and commitment to staff shines bright!
Park City Credit Union is a financially strong progressive credit union seeking energetic candidates who want to help us accomplish the mission of serving our communities by helping our members fulfill their dreams. And most importantly, we’re looking for people who want to have fun in the process!
We pride ourselves on offering career growth opportunities within several departments throughout the credit union. In addition to an attractive compensation and benefits package, every role offers the satisfaction that comes from helping our members secure their financial futures.
Ready to apply? We can’t blame you! Park City Credit Union will empower you to make a difference and reach your full potential. Rather than focusing strictly on profits, we make decisions based on what’s best for our members. Instead of just going through the motions, we recognize and reward hard work. Oh, and did we mention that we like to have a good time?
You must complete an employment application to be considered for a position with Park City Credit Union. Applications can be obtained by applying in person at any of our office locations or through the link above. If you need further assistance or any reasonable accommodation to complete an employment application, please email your request to HR@parkcitycu.org.
Park City Credit Union is an equal opportunity employer dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, religion, gender, sexual orientation, national origin, disability, or other characteristics protected by law.
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