Since 2009, Val Mindak has served as Park City’s CEO and President, leading the credit union’s mission of “helping members fulfill their dreams while serving our communities.” Her commitment to serving employees and over 20,000 members with excellence has been the driving force behind Park City’s recognition as the Mid-Size Business of the Year for two years running.
A financial services veteran, Val gained 23 years of experience as the Chief Operating Officer of Connexus Credit Union in Madison, WI. During her tenure at CCU, she furthered her professional education by studying at Wharton, Darden, and Cornell Universities, ultimately achieving the credit union industry’s top designation, Certified Chief Executive Officer, in 2004.
In addition to her role as an Executive Member of the Wisconsin Credit Union League’s board of directors, Val also serves as the Chair of the Governmental Affairs Committee, where she represents the interests of Wisconsin Credit Unions statewide. Most recently, Val has been appointed to the Federal Reserve Bank of Minneapolis advisory council, where she provides perspective from the perspective of thrifts, credit unions and banks in the Ninth District. Her example of service also extends beyond her work with credit unions, as evidenced by her involvement with Ascension Hospitals, the Merrill Chamber of Commerce, Good Samaritan Foundation Board, and Merrill Rotary.
From professional pursuits to personal endeavors, one quality that distinguishes Val is her willingness to embrace sentimentality towards her members and friends. As she pours herself into serving her community, she cherishes anytime someone remembers her as fondly as she remembers them, and she has kept every note, card, gift, badge, and letter that she’s ever received.
As Chief Operating Officer (COO), Jack Mikunda is responsible for taking Park City’s mission and making it a reality. By overseeing the day-to-day operations of the credit union’s retail, lending, and collections departments, he works to ensure every aspect of a member’s banking experience demonstrates the company’s commitment to personable, professional service.
After beginning his financial career with Thorp Finance in 1981, Jack brought his lending and collections experience to the Park City team in October of 1983. Since that time, he has worked as a Loan Officer, Collector, and an Underwriter. The experience gained in those roles prepared Jack for his successful advancement to supervisory roles that include Branch Manager, VP of Information Technology, EVP of Lending/Collections, and currently, COO.
Outside of the office, Jack likes to spend his downtime traveling, camping, and boating with his wife. They also enjoy visiting with their sons. As an active member of his community for more than 30 years, Jack has served on virtually every community committee, taking leadership roles that included his term as President of Somo Fish and Game Club. Based on his role as the founding President of the Tomahawk Optimist Club, it should come as no surprise that Jack lives by the motto “Every day’s a holiday, and every meal’s a picnic.”
With decades of financial industry experience under his belt, Jack continues to be driven by a deep sense of gratitude. He understands that members are a vital part of a successful credit union, and he is thankful for every Park City member who allows his team to serve them.
As the Chief Retail Officer, Melissa ensures member service standards are followed at each Park City branch and across every delivery channel. Approaching day-to-day situations with an optimistic, glass-half-full mindset allows her to create a positive credit union experience for employees and members alike.
Since joining Park City as the Vice President of Marketing and Business Development in April of 2012, Melissa has demonstrated the ability to not only set ambitious goals for herself and her team but to exceed those goals.
Working in the financial services industry for more than 15 years as a Personal Banker and a Branch Manager has given Melissa valuable knowledge and insight. Her experience as a Certified Master COACH has helped her effectively communicate that knowledge to her teams.
Through various credit union initiatives and service projects, Melissa encourages her fellow Park City team members to become personally involved with the improvement of their communities. While these endeavors may require hard work, they give her the opportunity to apply one of her favorite quotes: “Be grateful for all the obstacles in your life. They have strengthened you as you continue with your journey.”
Based on her previous involvement with Lincoln County Partners in Education (PIE) and the Tomahawk Optimist Club, Melissa’s positivity can be seen in her personal pursuits as well. Whether she’s exploring Wisconsin on short weekend trips with her family, or simply showing her fun-loving footwear preferences (“Life’s too short for boring socks.”), Melissa consistently sets an example of finding joy in life’s smallest details.
What defines Park City?
As Vice President of Human Resources and Administration, Janet Schreiber understands the importance of having a great management team, treating co-workers as respected family members, and recognizing employee strengths by providing opportunities for growth.
Her day-to-day responsibilities involve the development, implementation, and management of HR policies for the credit union. She has a primary focus on wage and salary administration, performance appraisal programs, and employee relations. Working closely with the CEO, Janet keeps a steady eye on the credit union’s strategic plan, ensuring the company complies with the latest state and federal regulations and is offering a wonderful work environment for staff.
Starting as the Executive Assistant, she advanced to the position of Human Resources Manager before accepting her current role. With a strong business background in accounts payable, accounts receivable, and customer service, Janet bolstered her expertise by studying courses in human resources and development through the Society for Human Resource Management.
Along with her husband, Janet enjoys camping, bonfires, and spending quality time with friends and family, including their daughters. When Janet finds time to relax, she enjoys shopping, card stamping, collecting country décor, and interior decorating.
For inspiration and motivation, Janet draws on the wisdom of her two favorite quotes: “Nothing is impossible – the word itself says I’m possible,” and “You are stronger than you seem, braver than you believe, and smarter than you think.”
Becky Jaecks doesn’t sweat the small stuff. At the same time, the Branch Manager for the Tomahawk office pushes herself and others to move outside of their comfort zone. Under her leadership and direction, she leads the branch to meet service and operational goals while building strong membership relationships.
Becky joined Park City Credit Union in 2013 as an MSR Supervisor and later served as a Financial Resource Manager. At her previous employer, she spent 27 years in business operations where she honed her skills in on how to build customer confidence and loyalty while driving sales and profits.
On the weekends, you can find Becky in her garden, antiquing with her husband, or enjoying her familys’ company.
Becky credits her personal and professional success to having a positive attitude. She thinks Robert Brault said it best: “Enjoy the little things, for one day you may look back and realize they were the big things.”
As Branch Manager, Stephanie Greeneway oversees many things, such as deposit and loan growth, controlling expenses, staff development and business partnerships. Fast-paced and down-to-earth, she leads the Minocqua branch to be as creative, fun and inspiring as it can be.
For Stephanie, member satisfaction is always top of mind. She began her career at Park City Credit Union as a Member Service Representative and would later become an MSR Supervisor. Earlier, Stephanie worked 22 years for one of the leading producers of coated papers in North America, NewPage Corp., which later consolidated into Stora Enso.
Stephanie and her husband share a great love for the outdoors, including fishing, camping and snowmobiling. She volunteers as Treasurer for the Northern Hornshoe Trails Snowmobile Club and is an ambassador to the Minocqua Area Chamber of Commerce.
She keeps life in check with a favorite quote: “Man did not weave the web of life; he is merely a strand in it. Whatever he does to the web, he does to himself.”
As the Branch Manager of Park City’s Rhinelander location, Melinda Schultz understands how important it is to create a welcoming and positive banking experience for the credit union’s members and staff alike.
Before joining the Park City team in September of 2017, Melinda served members at Prospera Credit Union for more than 15 years. During that time, she gained valuable experience in roles that include Supervisor, Relationship Manager, Internal Operations Specialist, and Senior Processor. Melinda’s wide range of responsibilities helped her gain the knowledge and understanding that allow her to manage branch operations with confidence.
When she’s not working, Melinda enjoys spending time with her husband and their fur babies. With hobbies that include skiing, camping, kayaking, canoeing, and traveling, it’s easy to see why Melinda lists her favorite quote as, “Be running when the sand runs out.”
With her personal motto of “Do the thing that scares you the most,” Danielle Wilcenski believes in facing challenges head-on. This sense of purpose serves her well in her role as the Branch Manager at Park City Credit Union’s headquarters in Merrill. Whether leading her team, helping launch a new branch office or finding new ways to meet the needs of members, Danielle approaches each opportunity with confidence.
Danielle joined Park City in February 2014 and has served in the roles of Business Development Coordinator, Marketing Strategist and Project Coordinator. Prior to joining, she was a Social Media Manager at EatStreet, the national online and mobile food ordering service.
In addition to her in-branch responsibilities, Danielle has participated in the Wisconsin Innovation Group, a collaborative program designed to help financial professionals uncover innovative ways to better serve credit union members throughout the state. She is also dedicated to teaching young people how to succeed as a Junior Achievement volunteer.
When she’s not at work, Danielle enjoys spending time with her family. If she needs a little time to herself, you might find her out for a run or curled up with a good book.
Danielle holds a master’s degree in business administration from Viterbo University and a bachelor’s degree in mass communications from the University of Wisconsin – Eau Claire.
With more than 24 years of experience in the financial services industry, Sidney Ring knows what it takes for a credit union to be successful. As Park City’s Vice President of Marketing and Retail Success, she uses her extensive knowledge and experience in many areas of the financial world to lead the Marketing and Data teams as well as the Retail Training Department.
Prior to becoming part of the Park City team in November of 2012, Sidney spent 13 years as an assistant manager for a finance company. This gave her experience in multiple areas of the financial world and allowed her to hit the ground running when she came to Park City as the Rhinelander Branch Manager, a position she held for five years before moving into the role of Assistant Vice President of Retail Success. In this role, Sidney combined her love of customer service with her knack for helping other team members excel in their respective roles. Today she continues her love of excellent service and helping others be successful while providing strategic oversight of the Retail Training Department as well as Marketing and Data.
In keeping with her motto of “always give 110%,” Sidney’s commitment to improving the lives of others extends beyond her professional work at Park City. She also finds time to give back to her community by serving in a variety of volunteer roles, including Treasurer for Rhinelander Partners in Education, Treasurer for Lakeview Cottages Condominiums, Deputy Clerk for the Town of Pelican, and by volunteering with other groups and events in the Northwoods.
When she’s not at work or volunteering, Sidney enjoys spending time with her husband, two children, small pup, and extended family. They enjoy heading to the beach for some fun in the sun — anywhere from Lake Superior to the Gulf of Mexico! She also enjoys finding and exploring waterfalls and other wonders of Wisconsin and surrounding states.
Julia Busterud joined Park City Credit Union in August 1999 as a Teller and Loan Clerk. Now a Mortgage Specialist, Julia focuses on real estate mortgages and is also a back-up consumer lender.
Home life keeps Julia busy with her fun family! For fun, Julia puts her energy into yoga, meditation, swimming and bowling with her friends.
If you know Julia, you know she is a collector of powerful quotes from many people from Dogen Zenji to Albert Einstein. However, her favorite is from Confucius, “Wheresoever you go, go with all your heart.” That sums up Julia very well!
Heather Nieds has taken great pride in serving members of the Park City Credit Union. Since joining the staff in June of 2015, she has taken on many duties. This included reviewing loans for the MFR staff, volunteering in the community, mortgage lending regulation and business relationship development.
Coming from a background in childcare, Heather’s goal is to always take the time to answer any questions and to help educate the members on their mortgage options. Personal care is her specialty.
Heather likes spending time with her family, taking walks to clear her mind and reading a good book.
Valarie enjoys finding the fun in her role as a Mortgage Specialist at Park City Credit Union. Her role focuses on building relationships with members and offering real estate, business and commercial loans. And she’s been building those relationships at Park City since 1987.
During her time with the credit union, Valarie has demonstrated her well-rounded skill set by serving as a Branch Manager and a Consumer Loan Officer.
When spending time with her family, Valarie loves connecting with nature and exploring the great outdoors. She also enjoys card making, scrapbooking and baking – especially around the holidays. Valarie stays active in her community by participating in the Lakeland Sharing Foundation, United Methodist of the Pines, Junior Achievement and the Lakeland Rotary Club, where she served as Rotary President from 2005-2006.
In addition to being a licensed insurance agent in Wisconsin, Valarie has been recognized with several special awards. Her accomplishments include being named Rotary District 6220 Unsung Hero 2004-2005 and receiving a Certificate of Service Award for Community Service in 2009.
Erica Curby joined the Park City family in February of 2015. Wherever she is needed, Erica is always there to help and is a great team player. As a Mortgage Specialist, she handles commercial loans, refinances, purchases, and new mortgages. Erica’s office is always busy serving the members of our Rhinelander community.
Erica’s Associates degree in Business and Management came in handy right out of school when she worked as a teller for 4 years before joining the Park City family.
Ask Erica what she likes to do with her family and she lists playing in the great outdoors camping and riding motorcycles as her two top favorites.
Anne Carstensen has been a part of the Park City family since May of 2014, and she serves our community as a New Account Specialist. In this role, she helps members open new accounts that will aid them on their financial journeys. Anne has extensive experience with providing great customer service from prior jobs, and she has brought these skills to PCCU — she even won Employee of the Year for the city of Tomahawk!
During her free time, Anne enjoys biking, kayaking, and gardening. When it’s time to wind down for the day, Anne also enjoys relaxing with a nice book, especially a Stephen King book. And here’s a fun fact: Anne loves chocolate so much that as a child, she would steal chocolates out of her sister’s advent calendar!
Jessica Chagnon has been a part of the Park City family since November 2017. As a New Account Specialist, Jessica helps open new accounts, perform account maintenance, assist members with issues, and more. With over 10 years of tellering and 4 years of new account experience, Jessica is a pro at helping our Park City community.
In her free time, Jessica enjoys kayaking, wood burning, videos games, and spending time with family. She also loves reading, and when we asked what her favorite book is, Jessica said that she can’t pick but that she loves all things fantasy! A little-known fact about Jessica is that she was also a wedding photographer for 8 years. Although her camera is a bit dusty now, she still likes to break it out every now and then!
What defines Park City?
Bio coming soon!
Friendly. A place where you’re treated like family
Bio coming soon!
Sara Burdick joined the Park City family in June of 2020 as a Member Service Representative. Today, she serves as a Lending Specialist where she helps handle a variety of incoming loans. She enjoys that her role allows her to get to know and serve members on a more personal level. Sara has over 25 years of work experience in the insurance and customer service industries, and she notes that her prior customer service experience has been a huge asset for her.
During her free time, Sara enjoys reading and spending time with her family. When asked what her favorite book or author was, she said she had “too many to list.” And with so many great pieces of literature out there, who can blame her?
Park City Credit Union is committed to make diversity, equity, and inclusion part of everything we do and is proud to be an equal opportunity employer.
When you join the Park City family of employees, you feel right at home! With a friendly workplace environment that highlights your talents, the fun atmosphere and commitment to staff shines bright!
Park City Credit Union is a financially strong progressive credit union seeking energetic candidates who want to help us accomplish the mission of serving our communities by helping our members fulfill their dreams. And most importantly, we’re looking for people who want to have fun in the process!
We pride ourselves on offering career growth opportunities within several departments throughout the credit union. In addition to an attractive compensation and benefits package, every role offers the satisfaction that comes from helping our members secure their financial futures.
Ready to apply? We can’t blame you! Park City Credit Union will empower you to make a difference and reach your full potential. Rather than focusing strictly on profits, we make decisions based on what’s best for our members. Instead of just going through the motions, we recognize and reward hard work. Oh, and did we mention that we like to have a good time?
You must complete an employment application to be considered for a position with Park City Credit Union. Applications can be obtained by applying in person at any of our office locations or through the link above. If you need further assistance or any reasonable accommodation to complete an employment application, please email your request to HR@parkcitycu.orgcreate new email.
Park City Credit Union is an equal opportunity employer dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, religion, gender, sexual orientation, national origin, disability, or other characteristics protected by law.
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