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Coronavirus Update

Park City Credit Union - Celebrating Life. Celebrating You. logo
Effective August 1, 2020

Per state mandated order, we cannot allow entrance into any of our lobbies without a mask. If you do not have a mask when you arrive we ask that you please utilize our drive-thru, online banking or mobile app, or call or text us. Thank you!

Update July 16, 2020

At this time, we are continuing our lobby operations with enhanced sanitation efforts in all locations. We continue to monitor the situation and will post any updates here as they become available.

Update July 1, 2020

The Senate has extended the application period for the PPP Loans until August 8, 2020. If you are interested in applying please visit our PPP Resource Center for more information.

Lobbies will REOPEN fully on Monday, June 15, 2020:

We will be fully reopening ALL lobbies – with the exception of Dave’s County Market – on Monday, June 15 at 9AM. Our Dave’s County Market Branch will reopen July 7 at 9AM.

We are asking members who have standard teller transactions to continue to use one of our drive-ups or online resources to allow for adequate social distancing within our lobbies. Our lobbies will be open should you need to come in. We ask that you limit the number of family members you bring in with you. In addition, we are asking all members to continue to make appointments for complex member transactions.

For FAQ’s, services available for appointments, and more information regarding our reopening strategy please visit Our Lobby Opening page.

Lobbies are OPEN for APPOINTMENT ONLY: June 1-June 12, 2020

The safety of our members and staff are extremely important to us which is why we have developed strategies based on the guidance from the CDC and WHO to keep our lobbies and workstations disinfected.
 
Our drive-ups and call center are here to serve as we have been Monday-Saturday.
 
Lobbies are open for appointment only, Monday-Friday, for complex member transactions only. No teller transactions inside at this time. Please call us at 715-536-8351 to schedule your appointment!
 
Dave’s County Market Branch will remain closed.
 
For FAQ’s, services available, and more information regarding our reopening strategy please visit: Our Lobby Opening page.
  

Investment Center Resources Update: April 21, 2020

Are you having some questions about your investments lately? Park City Investment Center has provided us with some videos that may help clear some things up for you. Take a look.
Does a prehistoric instinct impact present-day investors?
Loss Aversion – Investment Behavior

Update April 16, 2020

We have received confirmation from SBA that the initial round of PPP funding has been exhausted. Please visit our PPP Resource Center for more details.

Update April 14, 2020

SBA Paycheck Protection Program (PPP) Resources:

We are pleased to announce that we have been approved as SBA Paycheck Protection Program (PPP) lender.  We are doing our part to support small businesses during this pandemic. We have created a PPP Resource Center that will help answer questions, a link to the SBA website, and some application instructions. We recommend you read through the page and required documentation prior to submitting your application.

Update April 10, 2020

COVID-19 Relief Loan

Update March 25, 2020


Update March 23, 2020

Resources:

 
 

THIS WAS LAST UPDATED on Friday, March 20, 2020:

Dear Valued Members,

We continue to monitor the developments of COVID-19, also known as coronavirus. In these times of uncertainty, awareness and education are so incredibly important. We rely on the guidance from the U.S. Center for Disease Control & Prevention (CDC) and the World Health Organization to help us make informed decisions that will allow us to continue to serve you as well as to ensure the safety of our employees.

Based on this guidance, all drive-thru locations will remain open, however, effective Wednesday, March 18, 2020 all branch lobby locations will be closed until further notice.

We are committed to serving you during this challenging time and I thank you for the trust you place in us. We have implemented a policy of $2,000 maximum cash withdrawal per day. Your money is safe at Park City Credit Union, and your funds are federally insured by the National Credit Union Administration (NCUA).  We do no believe it is in our best interest to be keeping excess cash in unsecure locations. We have invested in many electronic and digital service solutions to ensure that you can continue remote access to your account and funds and to open new loans and deposit accounts. We are ready to continue to serve you. 

Don’t worry if you have never used these services before, our team is here to walk you through this and to help you prepare.  Please contact our Call Center at (715) 536-8351 from 8:00 a.m. – 6:00 p.m. M-F and from 8:00 a.m. – 1:00 p.m. on Saturday or stop by our drive-thru for assistance!

 Electronic and Digital Options Include:

Need help with loan payments?  We’re here for you. During this unprecedented time, we understand that many of you are impacted in ways you may have not anticipated.  For current members who are struggling to make payments, we are offering payment deferral options. We also offer free financial counseling through our partnership with GreenPath Financial Wellness. This free service can help with budgeting, housing, student loan debt, credit report coaching, debt management, and how to avoid bankruptcy, foreclosure and repossession.

Own a business? We are pleased to announce that we have been approved as an SBA Paycheck Protection Program (PPP) lender. We are doing our part to support small businesses during this pandemic. We have created a PPP Resource Center that will help answer questions, a link to the SBA website, and application instructions. We recommend that you read through the page and required documentation prior to submitting your application.

Have cash-flow challenges? For qualified individuals that are experiencing cash-flow challenges, reach out to us to discuss low-rate, Relief Loan options.

Need to access funds unexpectedly? We understand that almost overnight your expenses may have increased or income may have decreased. We are temporarily removing the early withdrawal penalties on our Christmas Club and Savers Sweepstakes accounts. To access funds you can contact our Call Center and ask them to transfer for you or visit any of our drive-thru locations to make a withdrawal.

Our Commitment to You!  Please rest assured that our staff will continue to provide you with the great service that you expect from Park City Credit Union, while at the same time being mindful of the health and safety of our members and staff. If you have any questions, please don’t hesitate to contact us. We will continue to monitor the situation and provide you with updates regarding the reopening of our lobbies or any other member updates viwww.parkcitycu.org.

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