Why is a new building necessary?
Park City’s current building dates back to 1977, and with it comes the challenges of a 40-year-old facility. The space and function of the current home no longer conform to the needs of our credit union (over 80+ employees total). We are faced with an aging facility that isn’t very member-friendly and presents challenges for our members using our services in the lobby and drive through as well as high maintenance costs and a lack of available technology.
Park City Credit Union purchased this parcel of land in 2010 in anticipation of growth and development due to the strong growth of the organization.
This new office will be located in a major area of operation for the city as well as the credit union’s ability to provide stronger lobby and drive through services and to accommodate future growth. The new headquarters location is an important part of the credit union’s identity and position and we are excited to continue to expand our operation in the Merrill community to continue to give back in appreciation.
What staff will be located at the new building?
The new headquarters will include a contemporary full-service branch, a mortgage center and the Park City Investment Center to serve our 20,000+ members throughout the north woods. Our new lobby will not only continue to offer all of the full services you are accustom to, but will also serve as a destination for all of your financial needs in a comfortable environment. In addition, this new facility will centralize all internal departments such as our member call center, IT, consumer loan processing, compliance/audit, accounting and marketing departments. Current staff will be relocated to this new facility so the same great faces that serve you today at our west and east branch will serve you in the future. Don’t worry, the fish will be joining us on the move too (while enjoying an upgraded tank)!
Will local contractors be used in the construction of this building?
The use of local businesses for both materials and contractors is very important to Park City Credit Union. As a locally owned institution, we are committed to the communities we serve and the small businesses in our areas. We will be accepting bids from any local contractor that wishes to be considered for the project, and we hope to utilize these contractors’ services as much as possible.
When is the new building going to be open?
Construction of Park City’s new headquarters will start in the late summer of 2017. The new 26,000-square-foot building is expected to be complete by late summer 2018.
Why have a coffee shop/bistro inside?
We want to bring convenience to our members and to have our community enjoy the building too! The benefit of a café/bistro is the ability to build new member relationships and strengthen existing ones by providing a place that fosters comfort and community. For the city of Merrill, it will become a place to meet, work, create and more. The café/bistro will maintain its own hours of operation and have its own drive through window. Park City’s goal is to partner with a local restauranteur for this exciting feature of our new building!
Why will Park City have a community room?
The new headquarters will feature a 100-seat community room equipped with audiovisual equipment. Park City will offer this space to nonprofit and community organizations for meetings and other events. In addition, local businesses that need meeting space are also welcome to use the space.
Will I work with the same staff I’ve always worked with?
What will I have for services on the west side of town?
Inside Dave’s County Market at 300 E. 1st St. is a full service branch, located across the street from the current headquarters, that can handle any member transaction. In fact, this branch has extended hours: 9 a.m. to 6 p.m. Monday through Friday, and 9 a.m. to 1 p.m. on Saturday.
For those needing drive through service, Park City will maintain the drive through teller service at the current main building at 300 E. 2nd St., although no lobby service will be offered.
Will the hours change with the new facility?
You will continue to enjoy convenient hours in both the lobby and drive up areas at the new headquarters.
Monday - Friday, 8:00am - 6:00pm
Saturday, 8:00am - 1:00pm
Dave’s County Market
Monday - Friday, 9:00am - 6:00pm
Saturday, 9:00am - 1:00pm
Merrill West Drive Up (beginning on August 20)
Monday - Friday, 9:00am - 5:00pm
PCCU Headquarters - Merrill Drive Up (beginning on August 20)
Monday - Friday, 7:30am - 6:00pm
Saturday, 9:00am - 1:00pm
PCCU Headquarters - Merrill Lobby (beginning on August 20)
Monday - Thursday, 9:00am - 5:00pm
Friday, 9:00am - 6:00pm
Saturday, 9:00am -1:00pm
What are you going to do with the existing building?
Park City will seek a buyer with the resources and vision to reuse or renovate the existing structure. Our goal is to find a developer who will support the local economy and transform the property into something that will strengthen the community’s character.
What will happen with my safe deposit box at the current headquarters?
No worries! We will be safely and securely transporting the current boxes via armored services.
Will fees or loan rates increase to cover the cost of the new building?
At Park City Credit Union we pride ourselves on our fantastic loan rates and having low to no fees for our members. We will continue to honor our commitment of offering these benefits to our members. Our new facility will be another example of strong growth without the need to charge our members higher fees.
How many members does Park City serve?
Park City currently serves more than 20,000 members who live, work or own land in Lincoln, Marathon, Oneida, Price, Rusk, Taylor, Forest, Iron, Langlade or Vilas counties. As of March 2017, the credit union has more than $175 million in total assets with more than 80 personnel within seven branches.
Who can join Park City?
Park City Credit Union is a member-owned financial cooperative providing deposit, investment, and lending and financial services to those who live, work or own land in the counties identified above.
How many branches does Park City have?
When the new headquarters opens, Park City will have six offices:
- Headquarters (Merrill)
Highway 64 & Pine Ridge Avenue, Merrill, WI
- Dave’s County Market Office (Merrill)
300 E. 1st St., Merrill, WI 54452
- Church Mutual Office (Merrill – not open to general public)
3000 Schuster Ln., Merrill, WI 54452
- Minocqua Office
9852 Hwy. 70 W., Minocqua, WI 54548
- Rhinelander Office
151 S. Courtney St., Rhinelander, WI 54501
- Tomahawk Office
1213 N. 4th St., Tomahawk, WI 54487
- Nelson’s County Market Office (Tomahawk)
622 N. 4th St., Tomahawk, WI 54487
Watch the Building Unfold!
We will continue to post construction photos and updates via our website and Facebook pages to keep all our members involved. This is an exciting event for our organization and we want to be sure to share this with our members and the public!